Local authorities sit on a goldmine of operational data – yet outdated tools and batch processes often delay the impact this data can have. In our latest insight paper, Unlocking Real-Time Intelligence in Local Government, we explore how real-time analytics is transforming frontline decision-making across services like social care, waste management, and public health.
Drawing on our experience designing a real-time Tactical Command Centre for a UK emergency service, we share five essential lessons and a practical roadmap to help local governments move from reactive to proactive operations.
Whether you’re aiming to improve citizen outcomes, reduce costs, or increase service resilience, this is a must-read for public sector leaders.
Inside the article, you’ll discover:
- Five critical lessons for implementing real-time analytics that reduce latency and increase situational awareness
- Practical use cases across social care, highways, waste, and public health
- How cloud-native architectures like Microsoft Fabric make real-time intelligence scalable and cost-effective
- A step-by-step roadmap to get started – from pilot setup to full-service rollout
- The building blocks for designing dashboards frontline teams will actually use
